Developed a Notion onboarding and progress tracking system for a global tour operator handling 100s of daily requests to ensure that contractors were clear and informed of their mission and role, in alignment with the company's objectives.

By implementing the onboarding and progress tracking system, Management had additional tools to guide and support contractors to succeed in their role and maintain quality service delivery in a fast-paced work environment.

I am well-versed in project management tools like Asana, Basecamp, ClickUp, Jira, monday.com, Notion, Trello to keep projects on track and can also learn new tools pretty quick!

I have managed content strategy and produced blogs, emails, podcasts, social media, and video in different industries including business, hospitality, and tech.

A few years ago, I partnered with a marketing agency to streamline their operations and service delivery. We developed their ClickUp workspace, custom templates for client deliverables (above), roles, and SOPs that enhanced the client experience and freed the CEO to focus on strategic efforts.

I have experience designing and implementing end-to-end automated workflows inclusive of Welcome Sequences and client workflows using CRMs and tools like ActiveCampaign, ClickFunnels, FG Funnels, GoHighLevel, HubSpot, TravelJoy, Tern, and Zapier.